NATIONAL AND UNIVERSITY LIBRARY IN ZAGREB

Where to request materials from other libraries?

Interlibrary loan services are provided for users who require materials kept in other libraries in Croatia and abroad (books, copies).

Interlibrary loan services are directly available to all registered users of the Library, while others may submit their requests through their local or nearby libraries.

For all costs of making photocopies or copies of other kind the Library will issue a receipt to the institution which requested the service/services based on the Order Form submitted by that particular institution (i.e. the library), which was signed and stamped by the authorized person of that institution.

Loan requests are submitted trough filling out a special order form – in person, by fax or email. Interlibrary loan periods for items from libraries abroad are two to four weeks, while the loan period for items borrowed from the Library is four weeks.

Users generally access and use interlibrary loan items in the Library, while the requested copies remain in permanent ownership of the users.

The library which requested and received an interlibrary loan on behalf of its user is fully responsible for the return of the loaned item(s).

Users may use materials acquired through interlibrary loan services only for the purposes of private study in accordance with the Copyright and Related Rights Act (Official Gazette, 167(2003), Article 82).

Prices (the prices in euros have been calculated based on a fixed conversion rate set at €1 = HRK,53450):

Items in the NSK collections (per book/volume)

libraries in Croatia – HRK30 (€3.98)
libraries outside Croatia – 1 IFLA voucher

Copies of items in the NSK collections

libraries in Croatia – no charge for up to 20 pages, HRK0.50 (€0.07) per each additional page
libraries outside Croatia – 1 IFLA voucher for up to 20 pages, ½ IFLA voucher per each additional page

Items from other Croatian libraries

loans (per book/volume) – HRK30 (€3.98)
copies – as indicated in the invoice of the library holding the copied item

Items from libraries outside Croatia*

United Kingdom – HRK280 (€37.16)
Subito – HRK200 (€26.54)
Other libraries in Europe – HRK180 (€23.89)
Libraries outside Europe – HRK280 (€37.16)

Copies of items from libraries outside Croatia*

United Kingdom – HRK150 (€19.91)
Subito Digital Rights Management – HRK120 (€15.93)
Subito .PDF – HRK60 (€7.96)
Other libraries in Europe – HRK100 (€13.27)
Libraries outside Europe – HRK150 (€19.91)

*the prices may be higher due to the costs arising from the interlibrary loan prices of individual libraries, copyright royalties or postage

NSK Priced services