NSK updating its limited operating regime and code of conduct for users in compliance with easing of COVID-19 measures – 1 March 2022

Objavljeno 1.3.2022.

Starting from 1 March 2022 and acting in line with the decision of the Civil Protection Headquarters of the Republic of Croatia concerning easing measures to combat the COVID-19 epidemic, the National and University Library in Zagreb will be providing its services based on updated terms of use. The Library’s users are required to closely follow the Library’s website and its profiles on social networks for all notifications regarding changes in the terms of use of the Library’s services occasioned by the anti-epidemic measures, and strictly abide by them.

The current code of conduct that all NSK users are obliged to comply with is as follows:

Entry to the Library is no longer conditioned on presenting an EU Digital COVID Certificate or valid medical documentation as proofs of COVID-19-related status.

Until further notice, the Library discontinues its Drive-in Loans service so users may check the availability of items that they are interested in borrowing by emailing the Library’s Information Centre and contacting the Centre on (0)1 6164 002.

The number of users in the Library’s building remains limited to 461 at a time and users may track the number of available reading room seats in real time via a specially designed application. The number of available reading room seats may also be checked by emailing the Library’s Information Centre and contacting the Centre on (0)1 6164 002.

The number of users of the Library’s extended hours services remains limited to 73 at a time. Users interested in the late hours study facilities, which are available from Monday to Friday between 21.00 and 24.00 in the reading room on the Library’s Ground Floor, have to apply for using the service by registering online, emailing the Library’s Information Centre, contacting the Centre on (0)1 6164 002, or in person, at the Centre’s help desk, and make sure that they enter the Library not later than 21.30.

The proper wearing of protective face masks on all the Library’s premises at all times remains mandatory.

Users will still have their body temperature taken with non-contact IR thermometers at the entrance to the Library and only those with a temperature of not higher than 37.2 °C (98.96 °F) will be allowed to enter.

Users are still required to disinfect their hands at the entrance to the Library and all throughout their stay at the Library.

Using special library containers remains mandatory.

Lifts must not be used by more than four persons at the same time.

Maintaining at least a 2-metre distance remains mandatory for all persons in the Library’s building and all must likewise avoid gathering in groups.

Work in the reading rooms remains organised based on a seating arrangement enabling the maintaining of a 2-metre distance between all users, for which purpose users are still expected to use only a specially labelled seat that they choose when registering for work in a reading room and are still not allowed to move or remove green and yellow seating labels on the desks.

Users must take with them all of their personal items at every exit to the Library’s lobby or outside the Library’s building and return the containers to their places, except when taking a break at the Library’s café, during which time they may leave their personal items unattended at their own risk.

Users must still keep behind installed protective screens during their contact with the library staff.

The Library’s users are required to closely follow the Library’s website and its profiles on social networks for all notifications regarding changes in the terms of use of the Library’s services occasioned by the anti-epidemic measures, and strictly abide by them. 

All users violating this protocol will be removed from the Library’s premises by the security officers.

A protective face mask on a pile of books.