Registration Desk hours:
Tel: 00385 1 616 4078
The Library’s holdings and services are available only for registered users.
Individuals aged 18 and over may become the Library’s users registering for the Library Membership Card.
Individuals under the age of 18 may become registered users only if they are secondary school graduates. Such individuals are issued the Library Membership Card.
The following may become registered Library users:
a) full-time undergraduate, graduate, senior undergraduate and postgraduate students of Croatian universities and other state or private higher education institutions in the Republic of Croatia must provide their identity card and their student’s record book, while foreign students must present their passports as proof of identity;
b) researchers and members of the faculty of the University of Zagreb, scientists and members of cultural institutions may register based on their personal identity card;
c) part-time students, citizens permanently employed in the Republic of Croatia, unemployed Croatian citizens and retired Croatian citizens may register based on their personal identity card;
d) secondary school graduates, students of international universities and foreign citizens may register based on their personal identity card/passport, and may only use materials and services available in the Library’s reading rooms;
e) students of higher education institutions which only use electronic student’s record books must provide written proof of their status as students;
f) users whose records were previously entered into the Library system of user records, do not need to fill out the Membership Application Form unless there have been changes in their personal records, in which case they are required to enter them into a new Form.
Legal entities may not register as Library users, but may apply for the membership of their employees by submitting written requests to the Library’s Registration Desk, upon which they will be issued individual Library Membership Cards. These cards bear the names of individual employees, not of the legal entity. Legal entities that may become registered users are only libraries and institutions having libraries, provided they are entered into the Register of Libraries in accordance with the Regulations on the Register of libraries and branch libraries. Librarians are issued their personal Library Membership Cards, free of charge. A legal entity/other library which becomes the Library’s registered user may use the Library’s Interlibrary Loan services.
Library Membership Card
A Library Membership Card is issued for the use only of the person named on it and may not be used by any other person.
*Change of permanent residence or address must be reported at the Library’s Registration Desk;
*Library Membership Card may be issued for a period of one week, one month or one year;
*The Library Membership Card may be renewed upon expiry without physical card replacement, unless the existing membership card or its bar code has been damaged, in which case a new card is issued;
*A lost or stolen Library Membership Card must be reported instantly by phone to the Central Reference Service or in person at the Registration Desk, otherwise the user will bear all the expenses incurred by the subsequent use of a stolen/lost card. If the Membership Card is not found within 7 days from reporting it lost/stolen, a new card will be issued for a specified fee. Data on stolen/lost cards are entered into the Library system in order to prevent misuse;
*For acting contrary to these regulations the Library Membership Card will be withdrawn for a period of time specified in relation to a particular violation;
*For users who do not return books until the due date or pay their charges in relation to their use of the Library holdings and/or services, the renewal of the Library Membership Card will be suspended until they return loaned items and/or pay their charges.
Persons with disability may become registered users of the NUL and subsequently renew their Library Membership free of charge.
The use of the cloakroom is mandatory upon entering the Library, and users must collect all their personal belongings and return the cloakroom number when leaving the Library. Users who stay in the Library until midnight must take the cloakroom locker key, which they must return before leaving the Library. The loss of the cloakroom number or key to the study room is subject to a fine the amount of which is specified in the NUL List of priced services.